Sanbra Group Showering Division – Service Engineer
About Us
The Majestic Shower Company is part of the Sanbra Group, an Irish-owned and managed group of companies who design, manufacture and wholesale distribute a wide range of quality products & brands to a long-established network of retail and trade merchant customers in Ireland, the UK and other export markets. The Group has a number of companies which have built a trusted reputation as specialists in the showering industry over many decades, namely Flair Showers, the Majestic Shower Company, and The Shower Lab, offering our customers a wide range of showering solutions to suit every budget and customer need.
At the Sanbra Group, genuine care for our people is embedded in our culture and we are passionate about investing in their training and development. We are proud of our culture, our brands, our products, and our work and are looking for talented people who share our values to join our growing teams.
Company websites:
• www.sanbragroup.com
• www.majesticshowers.com
• www.flairshowers.co.uk
• www.theshowerlab.com
Since 1968, the Majestic Shower Company has led the way in premium glass shower screens and enclosures. Over fifty years later, its commitment to elegant, timeless, and understated design remains as strong as ever in bespoke shower solutions. Flair Showers has been designing showering solutions for everyone and every space for over 70 years and is one of Europe’s fastest-growing shower brands today.
This full-time permanent role will focus on work in the London area however flexibility will be required for the role will as the location may vary outside of this region and between different working environments- e.g. building sites, bathroom showrooms, personal homes depending on the needs of the business.
Responsibilities and Duties
➢ Installing Shower Enclosures to an excellent standard
➢ Installation of Shower Enclosures in customers showrooms, end user’s homes.
➢ Surveying: Take detailed measurements of showering area. Including any possible obstructions, finalise specification of enclosure with customer.
➢ Service calls: Arrange visit with homeowner, identify the problem, carry out the repair work and/or recommend remedial work to the installer and complete paperwork
➢ Provide excellent customer service to ensure customers are given the best available solutions
➢ Receive phone calls on installation queries from customers and end user installers
➢ Maintain a positive attitude when faced with challenging circumstances like frustrated end-customers
➢ Work closely with the companies Quality Control and Design departments compiling product feedback from end-users and installers
➢ Conduct product training to industry professionals on how to install company’s products
➢ Support regional sales team to ensure customer service is kept at its highest level
➢ Manage time efficiently; working on your own initiative and documenting your work
➢ Working as part of a dynamic team; sales, technical sales, design and quality control departments
➢ Representing the business in a professional and positive manner at all time.
Qualifications and Skills
Would suit candidate with:
➢ Experience as Service Engineer, Plumber, Carpenter or technical trades person
➢ Full clean driving license
➢ CSCS (Training will be provided if successful candidate does not have)
➢ Excellent communicator with the ability to work as part of a team
➢ Ability to act using your own initiative and make informed decisions
➢ Good computer skills a benefit but not compulsory
➢ A desire to learn about our products, systems and customers
Benefits
➢ Included: Access to Company Van, Smart Phone and Tools
➢ Eligibility to join the company 5% contributory pension scheme on successful completion of 6 month probationary period
➢ Competitive salary for the suitable candidate
➢ 32 day holiday entitlement with enhanced holiday entitlement recognising length of service.
➢ Maternity, Adoptive and Paternity Leave top up on statutory payment entitlements
➢ Access to the company Employee Assistance Programme to support health & wellbeing
Applications:
Interested applications should send a cover letter and CV to simongriffiths@majesticshowers.com on or before 10th January 2025.
